Terms of use

These Terms of use govern access to and use of the TopBiznes platform: the topbiznes.uz site, businesses' sites on *.topbiznes.uz, the business cabinet (my.xgo.uz), the till (pos.xgo.uz) and the mobile apps (together, the Platform). The business cabinet and the till are shown under the XGo name and are part of the Platform.

By creating an account or otherwise using the Platform you confirm that you have read and accepted the Terms. If you do not agree, please do not use the Platform.

• Platform: the catalog of businesses, products and services in Uzbekistan, together with tools for businesses to sell, run a till, and manage customers and orders.
• User: anyone who visits or uses the Platform, with or without an account.
• Business: a legal entity or sole trader that has registered a profile on the Platform, together with its team members.
• Content: texts, images, prices, reviews, stories, vacancies, tasks and other material published on the Platform.
• Order and booking: a User's request to a business through the Platform, either to buy products or to reserve a time for a service.

Browsing, search and the map work without an account, and on a business's own site you can also place an order without one. You need to register to follow businesses, write reviews and messages, place orders and bookings on the Platform, apply for jobs and tasks, and manage a business.

You must give accurate information and keep your password secret, and you are responsible for everything done through your account. You must be 16 or older to register.

You can delete your account at any time from your profile page. Deletion happens at once and cannot be undone; the Privacy policy explains what is removed and what is kept.

TopBiznes staff will never ask for your password or card details.

An order or booking is an arrangement between the User and the business. TopBiznes passes the request on to the business but is not a party to the deal, does not take payment for orders, and is not responsible for the quality, price or delivery time of products and services. The business confirms orders and bookings itself; an order with no answer is cancelled automatically after 24 hours, and an unconfirmed booking after 12 hours.

Cashback is each business's own loyalty programme. The business sets and changes its rate, limits and expiry. Cashback can only be used at that business, cannot be exchanged for money, and cannot be moved to another business. TopBiznes does not pay cashback and does not guarantee how it is calculated.

Only businesses registered on the Platform can publish vacancies and tasks, and they are moderated before they appear. The business is responsible for the accuracy of its listing and for complying with employment law.

You need an account to apply. Your application, phone number and CV are shown only to the business you applied to. TopBiznes is not responsible for the outcome of hiring or of a task, or for any payments between you.

By registering a business you confirm that you are entitled to act for the company, and that the profile details (name, address, branches, contacts, prices and availability) are accurate and up to date.

Every profile, product, service, story, vacancy and task is checked by moderators, including with automated tools, before it is published. The verification badge is given only after documents have been checked.

The business assigns roles to its team members and is responsible for what they do on the Platform. The business itself is the controller of the customer data it collects through the till, orders, bookings and cashback, and is responsible for processing it lawfully.

A business can turn on automatic AI replies to customer messages: in Platform chat, on its own site, or in Telegram. AI replies count as made on the business's behalf. The business is responsible for the instructions and information it gives the AI, and for the outcome of its replies.

If Telegram Business is connected, the AI also replies in chats on the business owner's personal Telegram account. It is the owner's duty to tell the people they chat with.

AI replies can be wrong. Confirm important terms such as price, availability and time with the business itself.

You may not post on the Platform:

• goods and services prohibited by the law of the Republic of Uzbekistan;
• false or misleading information about a business, prices, availability or working conditions;
• material that infringes others' copyright, trademarks or privacy;
• abusive, discriminatory, violent or adult content;
• spam, fake reviews, fake orders, or attempts to inflate ratings artificially;
• malicious code or anything that interferes with how the Platform works.

The full moderation rules are in the help centre, under “Moderation rules”. You can report a breach with the “Report” button on each page.

A review must describe the author's own experience. A business can reply publicly to a review but cannot edit, delete or hide it, and its review rating cannot be raised by paying. Reviews that break the Terms are removed after a report.

The Platform's design, software and logos, and the TopBiznes and XGo names, belong to TopBiznes. Content posted by a user or business remains theirs. By posting it, the author grants TopBiznes a free, non-exclusive licence to show, store and adapt it for running and promoting the Platform for as long as it is published.

Images a business creates with the AI tool may be shown to other businesses as examples.

The Platform is free for users. For businesses it works on plans: there is no free plan, and a one-time trial is offered. Plans, AI packs and places in the “Top businesses” list are sold under the Public offer, which forms an integral part of these Terms.

Places in the “Top businesses” list are set by the amount paid: whoever has paid more stands higher. They do not affect the review rating and are not a judgement of a business's quality.

TopBiznes is an information and software platform and is not a party to deals between users and businesses. Businesses themselves are responsible for the quality of their products and services, the accuracy of their information, and the terms of their vacancies and tasks.

The till, stock levels, debts, cashback and reports are provided to businesses as supporting tools. The Platform is not a fiscal or tax-reporting system; each business is responsible for the accuracy of its own records and for complying with tax law.

The Platform is provided as is. We aim to keep it running without interruption but do not guarantee this, and we are not liable for indirect losses arising from its use.

We may hide content that breaks the Terms or the law, remove a verification badge, switch off a business's till or other tools, and restrict or close an account. You can stop using the Platform and delete your account at any time.

We may update the Terms. A new version is published on this page with its effective date, and we give at least 10 days' notice of significant changes. The Terms are governed by the law of the Republic of Uzbekistan. Disputes are settled first by negotiation and then in the courts of Tashkent.