Public offer for paid services

This document is TopBiznes's public offer to businesses to buy the Platform's paid services: plans, AI packs and places in the “Top businesses” list (the Services). The price, limits and features of each plan are published on the Pricing page and in the business cabinet. Stories and other features come within a plan's limits and are not sold separately.

The offer is accepted when the business chooses a Service in the cabinet and pays for it by card, or sends a payment request and pays the invoice. From that moment the contract is concluded on the terms of the offer.

• Prices are in Uzbek soʻm; the price in force on the day of payment applies.
• A plan is paid in advance for 1, 3, 6 or 12 months, with a discount of 5, 10 or 20 percent for 3, 6 or 12 months respectively.
• Payment is made by bank card through Paylov and confirmed with an SMS code sent to the cardholder, or by bank transfer after a request.
• There is no auto-renewal: card details are not saved and nothing is charged automatically. We send reminders 7, 3 and 1 day before the period ends.
• We give at least 30 days' notice of price changes; a change does not affect a period already paid for.

The Start and Standart plans come with a 14-day free trial. It is given only once per business and once per owner, and cannot start while a paid plan is active.

A Service paid by card is activated as soon as the payment is confirmed. With a bank transfer it is activated once receipt is confirmed, usually within one working day. If you renew the same plan early, the new period is added to the end of the current one.

When you switch to another plan, the new plan takes effect at once. The unused part of the previous plan is not recalculated.

When the paid period ends, a 3-day grace period follows in which everything still works. After that the profile and content stay published, but nothing can be added or edited, and the till works in view-only mode. Content is not deleted and is fully restored once a plan is paid.

AI packs add extra AI replies and AI images. A pack is valid for 90 days from payment and is used once the plan's monthly allowance runs out, starting with the pack that expires soonest. If a reply or image is not delivered, the unit is given back.

Only a business with an active plan or trial can buy a pack. If the plan ends, packs are frozen, but their validity keeps running. Packs do not add new channels or features.

The businesses that have paid stand at the top of the “Top businesses” list, each by the total it has paid: whoever has paid more stands higher; on an equal total, the one that reached it first goes ahead. Every other business follows by rating. The minimum amount to enter the list and the minimum step between places are shown on the Top page. Payment is by card; an unpaid bid is cancelled after 15 minutes.

Every payment is added to the business's total and counts with no time limit; to move up, only the difference between that total and the price of the chosen place is paid. If another business pays more and moves ahead, the business moves one place down, and what it paid is kept and not refunded. We let you know by notification and email. A business that is not approved, or whose plan has not been in force for longer than the period shown on the Top page, may lose its place; payments are not refunded in that case either.

If the bid can no longer be paid by the time your payment goes through (for example, it has expired or its price has changed), your payment is refunded to your card automatically.

Payments for plans, AI packs and places in “Top businesses” are not refunded, except: a payment for a Top bid that was cancelled while the payment was going through; a Service that TopBiznes failed to provide at all through its own fault; and other cases provided for by law. Refunds go to the card or account the payment came from within 10 working days.

TopBiznes provides the Services as described and keeps the Platform running. The business is responsible for the accuracy and lawfulness of its profile and promoted content, for complying with advertising law, and for the customer data it collects through the till and cashback.

On the business's request, TopBiznes provides an invoice and a certificate of completed work, including in electronic form through the state electronic invoicing system.

The offer remains in force until it is withdrawn. Changes do not affect Services already paid for. Disputes are settled by negotiation or, failing agreement, in court under the law of the Republic of Uzbekistan.