Reviews and ratings
Who can leave a review, what a good one looks like and how businesses can reply.
Leaving a review
Any signed-in user can rate a business from one to five stars and add a comment. One review per business per account; you can edit it later.
A useful review
- Describes your own experience — what you bought or which service you used.
- Is about the business, not about individual employees’ private lives.
- Contains no personal data, insults or advertising.
For businesses
Businesses and their team members can reply publicly to any review from the dashboard. They cannot edit or delete reviews, and ratings cannot be bought or hidden with a paid plan.
If a review is fake or breaks the rules, use Report on the review. A moderator will check it.
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